Privacy Policy
Effective Date: February 4, 2025
INSIGHT MECHANICAL SERVICES, LLC (“we,” “us,” “our,” or “Company”) respects your privacy and is committed to protecting it through our compliance with this policy. This document describes the types of information we may collect from you or that you may provide when you visit our website (https://www.ims-ga.com) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
1. Scope of This Policy
This policy applies to information we collect on our website and through any electronic communications sent through or in connection with the site. It does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from our site.
2. Who We Are
- Legal Entity: INSIGHT MECHANICAL SERVICES, LLC
- Principal Office Address: 185 Perry Rd, Rydal, GA 30171, USA
- Operating/Correspondence Address: 190 Bluegrass Valley Pkwy, Alpharetta, GA 30005, USA
- Contact Email: info@ims-ga.com
3. Information We Collect and How We Collect It
A. Information You Provide Voluntarily
We collect information that you voluntarily provide when you fill out our contact form:
- Name
- Phone Number
- Email Address
- Message
We use this information solely to respond to your inquiries or requests.
B. Information Collected Automatically
When you visit our website, we and our service providers may use cookies, beacons, tags, and other tracking technologies to automatically collect certain information about your device, browsing actions, and usage patterns. This may include:
- IP address
- Browser type/version
- Device information
- Pages visited and referring/exit pages
- Date/time of visits
1. Cookies and Tracking Technologies
- We use a cookie banner to inform users about our use of cookies.
- By using our site, you consent to our use of cookies as described in this Privacy Policy.
Third-Party Services we use that may place or read cookies on your browser include (but are not limited to):
- Google Ads: For ad performance tracking and remarketing.
- Microsoft Clarity: For session replay/heatmap analytics to improve our site’s user experience.
- Google Analytics: For website analytics and traffic measurement.
- Google Tag Manager: To manage and deploy tags/scripts on our website.
- Google Search Console: To monitor our site’s performance in Google search results.
These third-party tools may collect data such as IP addresses, browser information, and site usage data.
4. How We Use Your Information
We use information we collect about you or that you provide to us, including any personal information:
- To respond to your inquiries or requests via our contact form.
- To analyze and improve our website’s performance and content through analytics tools.
- To measure advertising effectiveness using Google Ads.
- For compliance with any applicable legal obligations.
5. Legal Basis for Processing (GDPR Notice)
Although we operate in the United States, we aim to respect data protection principles that may apply if you are accessing our site from the European Economic Area (EEA):
- Consent: We rely on your consent when you fill out forms or use our site while allowing cookie usage.
- Legitimate Interests: We may use certain analytics or security tools based on our legitimate interest in understanding how our site is used and ensuring its security.
6. How We Share and Disclose Information
We do not sell or rent your personal data. We may share information with:
- Service Providers: For website hosting, analytics, and related services.
- Compliance Purposes: If required by law or a valid legal process.
We do not transfer personal data outside of the United States to the best of our knowledge.
7. Data Retention
We retain:
- Contact Form Submissions indefinitely, or until you request us to delete them.
- Analytics and Log Data indefinitely, or until removal is requested or necessary for system maintenance.
8. How We Protect Your Information
We have implemented measures designed to secure your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include:
- SSL/TLS encryption for data in transit
- Secure hosting
- Internal policies governing data access
While we take reasonable measures to protect your data, no data transmission or storage system can be guaranteed 100% secure.
9. Your Rights and Choices
A. Access, Correction, and Deletion
- If you wish to access, correct, or delete any personal data we hold about you, please contact us at info@ims-ga.com. We will respond promptly to your request.
B. Cookie Preferences
- You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable or refuse cookies, some parts of our site may be inaccessible or not function properly.
10. Children’s Privacy
We do not knowingly collect personal data from children under the age of 13. Our website and services are targeted at businesses and commercial entities. If you believe we might have any information from or about a child, please contact us at info@ims-ga.com.
11. Changes to Our Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. The date this Privacy Policy was last revised is shown at the top of this page. You are responsible for periodically visiting our site and this Privacy Policy to check for any changes. If required by law, we will notify users of material changes.
12. Contact Us
If you have any questions or comments about this Privacy Policy or our data practices, please contact us at:
INSIGHT MECHANICAL SERVICES, LLC
190 Bluegrass Valley Pkwy
Alpharetta, GA 30005, USA
Email:
info@ims-ga.com
Thank you for reading our Privacy Policy. By using our website, you acknowledge that you have read and understood this policy. If you do not agree with our policies and practices, your choice is not to use our website.